Shipping – Illooms

We aim to process all orders within 2 working days from our UK based office. If your order is needed urgently, please contact our team and we will do all we can to help.

UK orders will be sent via Royal Mail 1st Class post. The majority of 1st Class post will arrive the next working day, however, please note that this is not guaranteed.

Orders outside of the UK will be sent via Royal Mail International post. Delivery times are usually 3 – 5 working days within Europe and 6-7 working days to the rest of the world.

Please be aware that at busy times of year delays may occur and we would ask you to allow extra time for your delivery to arrive.

Please note due to Covid-19 we are working with a reduced staff at the office so there may be a slight delay in your order being despatched. Delivery times may also be affected as the various mail carriers try to keep up with reduced staff & increased demand. Thank you for your understanding.